TERMS AND CONDITIONS OF BUSINESS IN THESE TERMS “WE” AND “US” MEANS THE CONSERVATION STUDIO, ITS STAFF AND AGENTS AND “YOU” MEANS THE CLIENT OR HIS AGENT. BY LEAVING ANY ITEM WITH US, YOU WARRANT THAT YOU ARE ITS TRUE OWNER OR ARE FULLY AUTHORISED BY THE TRUE OWNER TO HAVE RESTORATION WORK CARRIED OUT ON THE ITEM. YOU ARE RESPONSIBLE FOR SECURELY PACKING ANY ITEM SENT TO US, AND FOR BEARING ALL COSTS OF TRANSPORTATION TO AND FROM US AND FOR INSURING THE ITEM AT ALL TIMES, INCLUDING WHILE WE HAVE IT. ANY REPORT WE PREPARE SETTING OUT THE CONDITION OF THE ITEM PRIOR TO RESTORATION IS PART OF THE CONTRACT BETWEEN YOU AND US AND IS CONCLUSIVE EVIDENCE OF THE STATE OF THE ITEM AS RECEIVED BY US AND THE NATURE AND EXTENT OF ANY RESTORATION WORK REFERRED TO. WE SHALL CARRY OUT RESTORATION WORK ON THE ITEMUSING REASONABLE CARE AND SKILL. HOWEVER, ALL WORK IS CARRIED OUT SOLELY AT YOUR RISK AND UNDER NO CIRCUMSTANCES WILL WE BE LIABLE TO YOU FOR DAMAGE, LOSS OR DESTRUCTION OF THE ITEM WHETHER OR NOT CAUSED BY OUR NEGLIGENCE. A DATE OR PERIOD OF TIME GIVEN FOR COMPLETION OF THE WORK ON THE ITEM IS AN ESTIMATE ONLY, GIVEN IN GOOD FAITH. WE UNDERTAKE TO COMPLETE THE WORK WITH REASONABLE SPEED, BUT YOU SHALL HAVE NO CLAIM AGAINST US FOR ANY LOSS RESULTING FROM OUR TAKING LONGER TO COMPLETE THE WORK. ANY INDICATION AS TO CHARGES IS AN ESTIMATE ONLY, GIVEN IN GOOD FAITH, AND NOT A FIXED QUOTATION. IF WE SUBSEQUENTLY DETERMINE THAT CHARGES WILL SUBSTANTIALLY EXCEED THE ESTIMATE (OVER 25% OF INITIAL ESTIMATE), WE WILL SEEK TO NOTIFY YOU USING THE CONTACT DETAILS YOU HAVE SUPPLIED. YOU WILL ON REQUEST PAY US IN ADVANCE FOR, OR A DEPOSIT TOWARDS, THE ESTIMATED COSTS OF THE RESTORATION WORK AND WE ARE UNDER NO OBLIGATION TO PROCEED WITHOUT SUCH PAYMENT. PAYMENT OF OUR CHARGES IS DUE IN FULL WITHIN 14 DAYS OF US NOTIFYING YOU IN WRITING AND/OR BY TELEPHONE TO THE CONTACT DETAILS YOU HAVE PROVIDED THAT THE ITEM IS READY FOR COLLECTION. WE SHALL HAVE A LIEN OVER THE ITEM AND SHALL NOT BE REQUIRED TO RELEASE IT UNTIL ALL CHARGES HAVE BEEN PAID IN FULL. IF AN ITEM IS NOT COLLECTED WITHIN 28 DAYS OF US NOTIFYING YOU (AS ABOVE) THAT THE WORK HAS BEEN COMPLETED, WE MAY THEREAFTER CHARGE A STORAGE FEE OF £10 PER WEEK PER ITEM UNTIL COLLECTED. IF YOU FAIL TO COLLECT ANY ITEM WITHIN THREE MONTHS OF NOTIFICATION (AS ABOVE), WE MAY WITHOUT FURTHER NOTICE DISPOSE OF IT AS WE SEE FIT AND SHALL HAVE NO LIABILITY TO YOU OTHER THAN TO PAY TO YOU, ON WRITTEN DEMAND, ANY PURCHASE PRICE THAT WE HAVE RECEIVED, LESS ALL ACCRUED COSTS. IF WE START WORK ON AN OBJECT AND YOU INSTRUCT US TO STOP, YOU AGREE TO PAY FOR THE WORK DONE UP TO THAT POINT. WE RETAIN COPYRIGHT OF ALL REPORTS, DRAWINGS OR PHOTOGRAPHS THAT WE MAKE RELATING TO ITEMS WHILE IN OUR CARE. THESE MAY NOT BE REPRODUCED IN WHOLE OR PART WITHOUT OUR WRITTEN CONCENT. Back to top